REFUND-AND-CANCELLATION-POLICY "India's No.1 Uni-Sex Fashion & Electronics Store | The JT Store India's No.1 Uni-Sex Fashion & Electronics Store | The JT Store

Refund Policy:  refund will be done through online mode in 5-6 working days.

Seller Guaranty Warranty for all kind of return, replace and repair.

  1. No Refund on Membership Charges, Coupon, JTCash Purchase, Wallet Amount Earned via Cashback or Referral Activity .
  2. Refund can be claim on –
    1. Non delivered products – Non-Delivered can be considered after 7 working days of expected delivery date.
    2. Wrong product delivered – difference on model number, color, making year, brand name will be considered.
    3. Damaged or non-working product delivered. Note – Refund claim might require some Physical investigation report from our agent in case of wrong or damaged product delivered. After the successful return shipping refund will process.
  3. Refund Can’t be claim
    1. If order not cancelled before dispatch of product.
    2. If delivered on time and complaint of damaged or wrong product not received within 24 hours of delivery.
    3. If wrong delivery address given and not changed before dispatch.
    4. If order not received at given address.
    5. If customer raised charge back from bank then jtstore cannot process refund because under the chargeback process bank directly deduct the amount from store’s pay-out and transfer to the customer’s payment source.
  4. Order Cancellation can be accepted in any circumstance if cancelled before dispatch.
  5. Order Cancellation can’t be accepted in any circumstance if order dispatched.
  6. Customer can’t cancel the order before Launch Date
  7. Refund will be processed through online mode in 5-6 working days after we received returned product in same condition we deliver.
  8. Refund Will Processed after 7 working days of Coupon/Offer expiration date if order placed though coupons so it can make sure coupon will not be used any further after order cancellation.
  9. % of Refunded Amount will vary according to product and it’s category.
  10. Products can be returned within 24 hours once delivered.
  11. We try and deliver orders within 10 working days After Launch.
  12. JTStore Reserve all rights to cancel order and raise full refund without sharing reason.

**Discount and price you are getting for the product because you are buying product before arrival and agreed for the delayed delivery.

 

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